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    Configuration Management

    Explore OnlyFlows blog posts grouped under the Configuration Management tag. These pages update as new articles are published.

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    Why Your ServiceNow CMDB Data Quality Initiatives Keep Failing (And How to Fix Them)
    Architecture
    Best Practices

    Why Your ServiceNow CMDB Data Quality Initiatives Keep Failing (And How to Fix Them)

    CMDB data quality tools and manual cleanup efforts keep failing because they treat symptoms, not causes. Here's how to fix the broken processes that create bad data.

    Bbrandon_wilson
    7 min
    ServiceNow CMDB Status Fields Explained: Operational Status vs Install Status vs Life Cycle Stage
    Architecture

    ServiceNow CMDB Status Fields Explained: Operational Status vs Install Status vs Life Cycle Stage

    Operational Status, Install Status, Life Cycle Stage — ServiceNow's CMDB has multiple status fields and most teams use them wrong. Here's the definitive guide.

    Bbrandon_wilson
    7 min